/wealth management

News and resources on wealth, investment management, robo and advisor markets worldwide.

Discussion
More banks pay multi-million dollar penalties over WhatsApp use
Ketharaman Swaminathan

Ketharaman Swaminathan

  Further bluster from regulators. During the pandemic, a lot of BAU rules were arguably bent in order to keep the lights on. When they looked the other way at the time, it's terribly lame of regs to penalize companies now.
From Crisis to Opportunity: Using eKYC to Transform Banking
Ketharaman Swaminathan

Ketharaman Swaminathan

  While the benefits of eKYC have been well-known for a long time, the technology continues to be plagued with regulatory ambiguity despite being around for 10+ years. Today's Economic Times reported that RBI has tagged all accounts opened via C-KYC as high-risk and has told banks / FIs that used eKYC to do physical check to authenticate accountholders. Not something that can't be fixed with lobbying but eKYC providers are naive to believe that they can succeed just on the basis of their features and benefits. Fintechs Need Marketers And Lobbyists, Not Lawyers 
ChatGPT investment fund smashes the UK's ten most popular funds
Ketharaman Swaminathan

Ketharaman Swaminathan

  This could be BIG! From time to time, we hear about alternative sources of information for lending, trading, investing and other financial endeavors. Social media feed for BNPL seems to be popular. We don't hear much about Twitter sentiment for stock trading these days. After getting off on a good start, time will tell how ChatGPT fares in stock trading / investing. 
The DNA of a Successful Transformation Organization
Ketharaman Swaminathan

Ketharaman Swaminathan

  I've been buying products from the Amazon website / app for 25 years. During this period, I've tried to buy the same products from the websites / apps of brick-and-mortar retailers and the original product companies. I don't recall the last time I succeeded. Also, during the same period, I've successfully bought credit card on bank websites, insurance on insurance company websites, bought and sold stocks on eTrading websites, but failed to buy a bank account on a bank website. IME, the biggest bugbear for FI DX is suboptimal handling of channel hop-offs involved in omnichannel customer journeys, which is more a business problem than a technology problem.    Going by my experience, financial institutions easily outperform all industries except ecommerce on digital transformation. While there's always scope for improvement, I don't agree that FIs "stumble on the path" of DX initiatives.