Research

Entering New and Niche Markets with BaaS

16 Aug 2023  |  23 downloads

A Financial Cloud Series Report Banking-as-a-Service (BaaS) has emerged as a prominent and steady trend in the banking sector, significantly disrupti...

Keeping Pace with Customer Experience Demands during Cloud Migration

11 Aug 2023  |  21 downloads

A Financial Cloud Series Report It has been widely established that the cloud is the next big step for financial institutions to become more agile, f...

Customer Experience - Is Hyperpersonalisation the next frontier?

06 Apr 2023  |  398 downloads

An Inflection Point as Banks Invest to Improve Customer Experience A Finextra research survey, which was conducted in late 2022/early 2023, aimed to...

How banks can expand the omnichannel for virtual signing experiences

31 Mar 2023  |  180 downloads

The global pandemic presented a challenge to the way many products and services were offered by banks, and now that we are on the other side of Covid-...

Seeking Approval - Acquirers vs. Transaction Fraud

25 Oct 2022  |  460 downloads

Transaction fraud monitoring lies at the heart of fraud prevention for acquiring banks, and while the effort in decreasing fraud rates has advanced si...

The Future of Digital Banking in North America 2023

21 Oct 2022  |  1128 downloads

A Money20/20 USA Special Edition 2022 in North America saw a continuation of economic recovery from the Covid-19 pandemic, fuelled by the rapid rollo...

Banking as a Service: Predictions for 2023

20 Oct 2022  |  989 downloads

Cloud strategies are changing After the financial crisis of 2008, traditional lenders experienced a drop in revenue and new players successfully gain...

Onboarding, KYC, and Digital Identity: the Bottom Line

10 Aug 2022  |  798 downloads

Technology is continuing to evolve at a fast rate. Consumers have evolved and now expect a digital onboarding process. This presents an opportunity f...

Mainframe to Cloud: How to shift applications

05 Sep 2022  |  330 downloads

The shift to the cloud The financial services industry is increasingly turning to the cloud to resolve challenges involving the movement of money. Ho...

The CIO’s guide to architecture modernisation through portability, resilience, and flexibility

14 Jun 2022  |  394 downloads

Why CIOs need to shelve short-termism in favour of smart modernisation Every architecture decision a CIO makes directly impacts their bank’...

The Future of Digital Identity 2022

06 May 2022  |  1068 downloads

Inclusive, Secure, Fit For Purpose Digital identity will be the catalyst for financial institutions wanting to navigate the data ecosystem in an incr...

Cloud, the Critical Component to Power New Business Models

11 Mar 2022  |  395 downloads

Today, every company is a technology company. No organisation can modernise products, deliver services, or meet customer expectations without harnessi...