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This is an excerpt from The Future of Fintech in the Middle East 2023 report. Data plays an important role for the growth of fintech in any region. It can help financial services participants understand their customers’ needs and is used to protect users from bad actors. Access to better data can also improve customer interactions because of incre...
14 Aug 2023
This is an excerpt from The Future of Fintech in Africa 2023 report. Africa is maturing as a fintech market. McKinsey predicts that the financial services market in Africa could grow at 10% per annum through 2025 reaching $230 billion in revenues, excluding South Africa. The diagram shows that African fintech growth exceeds that of the global benc...
02 Aug 2023
Consumer Duty finally came into full force this week, with the FCA publishing a 14-point plan to boost cash savings interest rates. The aims of Consumer Duty are clear: a higher standard for customer protection across financial services. The FCA laid out that customers should expect: helpful and accessible customer support, so it's as easy to sor...
30 Jun 2023
As Pride month comes to an end, it is evident that the fintech community needs to look at the role it has in amplifying LGBTQIA+ voices in the industry and making sure companies are embracing all the talent on offer. Deloitte and Workplace Pride conducted a study which included responses from over 5,000 LGBTQ+ people across 13 different co...