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20 Jul 2023
Anthony Jenkins, founder of 10X Banking, recently discussed the state of modern banks and how they could be considered "museums of technology". Whilst it is true that many banks could benefit from improvements to their digital infrastructure, the statement does not capture the entirety of the situation. One could compare banks, especial...
09 May 2023
In the second part of this blog, I examine how banks can improve their offerings for customers travelling abroad. Whilst traditional banks may think that consumers use neobanks abroad and then return to their traditional bank once home, the research paints quite a different picture. It indicates that 18% now use their neobank as their main current...
23 Feb 2023
Economic volatility has ushered in a new wave of financial concern for the UK. Customers of banks who lack in-depth financial knowledge are now relying on banking providers to help inform them to make wiser financial decisions as inflation continues to surge. Guiding customers through the cost-of-living crisis is vital for the well-being of custom...
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